Privacy Notice

BACKGROUND:
Morgans Electrical Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Information About Morgans Electrical Ltd:
Morgans Electrical Ltd.
Limited Company.
Registered in England under company number 05624597.
Registered Address: 37 Ashburnham Road, Ampthill, MK45 2RH.
VAT number: 974 5226 06.
Data Protection Officer: Pene Morgan.
Email address: pene@morganselectrical.com.
Telephone number: 01525 213103.
Postal Address: 37 Ashburnham Road, Ampthill, MK45 2RH.

1. What Does This Notice Cover?
This Privacy Information explains how Morgans Electrical Ltd use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

2. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that Morgans Electrical Ltd use is set out in Part 4, below.

3. What Are My Rights?
Under the GDPR, you have the following rights, which Morgans Electrical Ltd will always work to uphold:
a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact Morgans Electrical Ltd to find out more or to ask any questions using the details in Part 10.
b) The right to access the personal data Morgans Electrical Ltd hold about you. Part 9 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by Morgans Electrical Ltd is inaccurate or incomplete. Please contact Morgans Electrical Ltd using the details in Part 10 to find out more.
d) The right to be forgotten, i.e. the right to ask Morgans Electrical Ltd to delete or otherwise dispose of any of your personal data that Morgans Electrical Ltd have. Please contact us using the details in Part 10 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to Morgans Electrical Ltd using your personal data for a particular purpose or purposes.
g) The right to data portability. This means that, if you have provided personal data to Morgans Electrical Ltd directly, we aim to use it with your consent for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
For more information about our use of your personal data or exercising your rights as outlined above, please contact Morgans Electrical Ltd using the details provided in Part 10. Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about Morgans Electrical Ltd use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

4. What Personal Data Do You Collect?
Morgans Electrical Ltd may collect some or all of the following personal data (this may vary according to your relationship with us):
Name and title;
Address;
Email address;
Telephone number;
Business name;
Job title;
Your preferences in respect to any projects, support or consultations we are helping you with.

5. How Do You Use My Personal Data?
Under the GDPR, Morgans Electrical Ltd must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for the following purposes:
• Providing and managing your account.
• Supplying products and services to you. Your personal details are required in order for Morgans Electrical Ltd to enter into a contract with you.
• Personalising and tailoring our products and/or services for you.
• Communicating with you. This may include responding to emails or calls from you.
• Supplying you with information by email and post that you have opted-in to (you may unsubscribe or opt-out at any time by contacting pene@morganselectrical.com).
• Your preferences in respect to any projects, support or consultations we are helping you with.
• With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR post with information, news, and offers on our products AND/OR services. You will not be sent any unlawful marketing or spam.
We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

6. How Long Will You Keep My Personal Data?
Morgans Electrical Ltd will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will be kept for 10 years.
You may request a copy/removal of any of the data held about you by contacting pene@morganselectrical.com

7. How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

8. Do You Share My Personal Data?
Morgans Electrical Ltd will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:
• In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
• Subject to the type of work we carry out for you, we may be required to share your personal data with one of the following bodies for the purpose of meeting our obligations under your contract:
o ELECSA or NAPIT in order to notify your Local Authority Building Control Department of work carried out under the Building Regulations.
o Microgeneration Certification Scheme (MCS) in order to generate your MCS Certificate for a Solar PV system installation and notify OFGEM
o Your local Distribution Network Operator (DNO) to meet our legal requirements for the installation of Solar PV system.
o Quality Assured National Warranties (QANW) for the provision of the insurance backed warranty for a Solar PV system.
If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 7.

9. How Can I Access My Personal Data?
If you want to know what personal data Morgans Electrical Ltd have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email addresses shown in Part 10. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
Morgans Electrical Ltd will respond to your subject access request within 10 Working days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time.
In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of two months from the date we receive your request.
You will be kept fully informed of our progress.

10. How Do I Contact You?
To contact Morgans Electrical Ltd about anything to do with your personal data and data
protection, including to make a subject access request, please use the following
details for the attention of Pene Morgan

Email address: pene@morganselectrical.com
Telephone number: 01525 213103.
Postal Address: 37 Ashburnham Road, Ampthill, MK45 2RH.

11. Changes to this Privacy Notice
Morgans Electrical Ltd may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available on our website.
This policy is effective from 23/05/2018.